FAQ

Payment Options:

 Bitcoin

European Warehouses

Shipping with Courier Services:
DPD, UPS, TNT, EMS, GLS

Authentication:
Distributor Verification: www.deusmedical.com
Product Code Verification: www.deuscheck.com

Official Distributor

1. Product Packaging and Contents

  • 10 vials / 4 mg (12 IU) lyophilized powder for subcutaneous injection
  • 10 ampoules / 1 ml sterile solution, for intramuscular injection only
  • 50 tablets / 50 mg, for oral use
  • 1.5 ml cartridge / 10 mg (30 IU) liquid solution for subcutaneous injection

2. Payment

Accepted Payment Methods:

  • Bitcoin

Important:
The safest payment method is Bitcoin.

3. Product Verification

Verify the product code at:
www.deuscheck.com
Deus Medical Verification

4. Distributor Verification

Verify the official distributor:
Deus Medical Distributor Authentication

5. Shipping Information

  • Shipping from Europe
  • Courier Services: Post, EMS, DHL, TNT, UPS, GLS, DPD
  • Contact required for wholesale orders

6. EAN Code Explanation

  • All products come in discreet packaging
  • Both the stealth packaging and the product box have the same EAN code

7. Shipping Conditions

  • Shipping costs are set by the courier service
  • Contact your representative for exact rates

8. Wholesale Orders & Reshipping Policy

8.1. Orders Within Europe

  • Damaged Packages: Free reshipping upon providing photo evidence
  • Lost Packages: Free reshipping after 45 days
  • Customs Seizures: Free reshipping

8.2. Worldwide Orders

  • Damaged Packages:

    • Photo evidence required
    • 50% of the product value must be paid for reshipping

  • Lost Packages:

    • Reshipping after 45 days if 50% of the product value is paid
    • A new delivery address must be provided

  • Customs Seizures:

    • Photo evidence required
    • Reshipping after 50% of the product value is paid

No reshipping to the following countries:
Canada, New Zealand, Norway, Singapore, South Korea, Australia, Saudi Arabia, countries in Africa and South America, Israel, UAE